Privacy Policy
4.1 Introduction
This Privacy Policy explains how Ada X Research collects, uses, stores, shares, and protects personal data.
This policy applies to website visitors, waitlist members, prospective customers, purchasers, subscribers, lifetime-access holders, and support contacts.
4.2 Personal Data We May Collect
We may collect:
Identity and contact data
- name
- email address
- country
- time zone
- social-media handle
- TradingView username
Transaction and account data
- product tier
- subscription status
- purchase date
- renewal date
- billing status
- payment-provider customer identifier
- invoice reference
- access history
- guide-delivery status
We generally do not receive or store full payment-card details. Those are processed by the payment provider.
Communications data
- support requests
- emails
- feedback
- survey responses
- complaints
- access requests
Technical and usage data
Depending on the services enabled, we may receive:
- IP address
- browser type
- device type
- approximate location
- referring page
- pages visited
- session timestamps
- performance data
- analytics events
- error logs
Consent and compliance records
We may record:
- acceptance of terms
- withdrawal acknowledgements
- risk-disclaimer acceptance
- marketing consent
- privacy requests
- account-security events
4.3 How We Collect Data
We collect personal data:
- directly from you
- through website forms
- during checkout
- through email correspondence
- through customer-support requests
- through payment providers
- through analytics and hosting providers
- through access-management records
- through TradingView username information supplied by you
4.4 Purposes and Legal Bases
We process personal data for the following purposes:
Contract performance
To:
- process purchases
- provide software access
- issue TradingView invitations
- deliver guides
- administer subscriptions
- provide support
- communicate important service information
Legal obligations
To:
- maintain tax and accounting records
- respond to lawful authorities
- comply with consumer law
- manage regulatory obligations
Legitimate interests
Where those interests are not overridden by your rights, to:
- protect the service
- prevent fraud
- enforce licence restrictions
- improve reliability
- analyse website performance
- maintain business records
- defend legal claims
Consent
Where required, to:
- send promotional messages
- place non-essential cookies
- conduct optional tracking
- process data for a purpose requiring consent
You may withdraw consent at any time without affecting earlier lawful processing.
4.5 Service Providers
We may use third-party providers for:
- payment processing, including Stripe
- hosting and deployment, including Vercel
- form handling, including Formspree
- analytics and performance monitoring
- email delivery
- customer tracking, including Airtable or similar systems
- cloud storage
- fraud prevention
- accounting and legal services
These providers process data only for relevant service purposes and under their own applicable terms and privacy commitments.
The final published policy should list every provider actually used.
4.6 Payment Data
Payments may be processed by Stripe or another disclosed payment provider.
The payment provider may collect:
- name
- billing address
- payment details
- fraud-prevention information
- transaction records
Ada X Research does not normally store full card numbers or security codes.
4.7 International Transfers
Some providers may process data outside Hungary or the European Economic Area.
Where required, transfers will rely on recognised safeguards such as:
- adequacy decisions
- standard contractual clauses
- another legally permitted transfer mechanism
4.8 Data Retention
We retain data only for as long as reasonably necessary for the purpose collected.
Typical retention may include:
- active customer records: while access remains active
- contractual and transaction records: as required by tax, accounting, and legal rules
- support correspondence: for a reasonable period after resolution
- security and access records: for fraud prevention and enforcement
- waitlist data: until consent is withdrawn or the data is no longer useful
- marketing data: until unsubscribe or withdrawal of consent
Specific retention periods should be documented internally and added here where required.
4.9 Data Sharing
We do not sell personal data.
We may share data with:
- payment processors
- hosting providers
- form and email providers
- analytics providers
- professional advisers
- contractors supporting the service
- competent authorities where legally required
- a successor entity in a lawful business transfer
We disclose only what is reasonably necessary.
4.10 Cookies and Analytics
The website may use essential technologies necessary for security, functionality, forms, payments, and deployment.
Analytics or performance tools may also be used.
Where applicable law requires consent for non-essential cookies or tracking, those tools should not activate until valid consent has been obtained.
A separate cookie notice or consent banner should be implemented if non-essential cookies are used.
4.11 Your Rights
Depending on applicable law, you may have the right to:
- access your personal data
- correct inaccurate data
- request deletion
- restrict processing
- object to processing
- receive portable data
- withdraw consent
- complain to a supervisory authority
- obtain information about international transfers
Requests may be sent to:
support@adaxresearch.com
We may need to verify identity before fulfilling a request.
4.12 Supervisory Authority
Individuals in Hungary may have the right to complain to the Hungarian data-protection supervisory authority.
Add the current official authority name and contact details after legal verification.
Individuals elsewhere may also contact the competent authority in their country.
4.13 Security
We use reasonable organisational and technical measures designed to protect personal data.
However, no online system can guarantee absolute security.
You should protect your own accounts and promptly report suspected unauthorized access.
4.14 Children
Ada X Research is not intended for persons under 18.
We do not knowingly collect personal data from children.
4.15 Marketing
We send marketing communications only where legally permitted.
You may unsubscribe using the link in the message or by contacting us.
Service communications, billing notices, legal updates, and security messages are not marketing and may still be sent where necessary.
4.16 Changes to This Policy
We may update this policy as the service, providers, or legal requirements change.
The current version will be posted on the website with an updated date.
4.17 Contact
Privacy questions and requests should be sent to:
support@adaxresearch.com